Let’s be honest, I’ve been working flat-out. Answering tickets at all hours of the day or night for nearly 20 years now. I’m older, I’m more tired, and I need to start getting some sleep.
That being said, the GraffitiSuite support hours will be changing effective immediately. I’ll still answer as quickly as I can if I’m at my desk, which may still be outside of those hours, but I’ve got to slow things down at least a little. I hope everyone will understand the potentially longer wait times for responses and resolutions.
I will, of course, still answer all tickets within 48 hours unless something goes horribly wrong like a hospitalization (as happened a few years back), or during holidays.
|Day of Week||Start Time||End Time|
|Monday||8:00 AM||5:00 PM|
|Tuesday||8:00 AM||5:00 PM|
|Wednesday||8:00 AM||5:00 PM|
|Thursday||8:00 AM||5:00 PM|
|Friday||8:00 AM||5:00 PM|
|New Year’s||December 31||January 2|
|Independence Day||July 2||July 6|
|Labor Day||September 6||September 7|
|Thanksgiving||November 23||November 28|
|Christmas||December 20||December 27|
Thank you for your support and understanding!