Updated Support Hours

Let’s be honest, I’ve been working flat-out. Answering tickets at all hours of the day or night for nearly 20 years now. I’m older, I’m more tired, and I need to start getting some sleep.

That being said, the GraffitiSuite support hours will be changing effective immediately. I’ll still answer as quickly as I can if I’m at my desk, which may still be outside of those hours, but I’ve got to slow things down at least a little. I hope everyone will understand the potentially longer wait times for responses and resolutions.

I will, of course, still answer all tickets within 48 hours unless something goes horribly wrong like a hospitalization (as happened a few years back), or during holidays.

New Hours

Observed Holidays

Thank you for your support and understanding!